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  • HCL Technologies scheduled Walk-in Drive for the role of Product Support Engineer for Engineering graduates at Telangana

  • Company Name:HCL

  • Job Role/Position:Product Support Engineer

  • Salary Offered:Between 3 - 6 Lakhs                                     Required Qualification:B.E/B Tech

  • Company Profile:

    HCL Technologies Limited (Hindustan Computers Limited) is an Indian multinational IT services company, headquartered in Noida, Uttar Pradesh, India. It is a subsidiary of HCL Enterprise. Originally a research and development division of HCL, it emerged as an independent company in 1991 when HCL ventured into the software services business. HCL Technologies offers an integrated portfolio of products, solutions, services, and IP through its Mode 1-2-3 strategy built around Digital, IoT, Cloud Computing, Automation, Cybersecurity, Analytics, Remote Infrastructure Management and Engineering Services, amongst others, to help enterprises re-imagine their businesses for the digital age
  • Job Location:

  • Candidate Profile:

    Detailed Eligibility:
    B.E/ B.Tech Engineering graduates without Backlogs are only eligible.
    Excellent Communication in English is mandatory
    Night Shift Mandatory.
    Venue Details:
    Venue Date: 22nd June 2018 (Friday) Time: 11 am to 2 pm
    Guru Nanak Institutions,
    Khanapur Village, Manchal Mandal,
    Ibrahimpatnam, Telangana 501506
    **Jobs and walkins mention on the website  has been derived from third party websites , recruitment agencies and doesnt have any resemblance with
    The genuinity of job postings and walkins should be checked by jobseekers himself/herself  before attending or applying for the same .**
  • How To Apply:

    Interested and Eligible candidates can attend this drive at the following venue on 22 June 2018
  • Apply Now:

  • Candidate Details:

    Job Description:
    Excellent Communication skills oral & written
    Product / Technical support with knowledge of HTML, Java script and CSS
    Experience in Product / Technical support Knowledge in HTML, Java Script and CSS.
    Investigate and troubleshoot issues related to end to end usage of advertisement operations tool.
    Experience in email support and solving the technical issue by step by step process.
    Provide email based technical support to clients in different geos  24*7
    Follow the workflow & adhere to SLAs  TFR, TRT, TAT, and FCR
    Maintain high customer satisfaction
    Help with research and troubleshooting of tough tickets
    Knowledge Gap Reduction
    Process improvement & Escalations management
    Product support/Application Support experience
    Troubleshooting the issues related to ad servicing
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